Samsung recently issued a firmware update for their 960 Pro solid state drives, howevere, if you have a kind of drives and haven’t already updated, there’s acceptable reason to visit. Several users have reported performance issues, including drive freezes, after updating the firmware.
“Just installed the modern firmware (3B6QCXP7) in my small Samsung 960 Pro 1TB and today my M.2 drive freezes constantly. Opened a ticket with Samsung and in addition they reported this problem is becoming bigger,” Overclock.net forum user WaXmAn wrote.
The same forum member said he was told there was no ETA using a fix. Also, he lamented there’s not a chance to roll back in a prior firmware release, so he’s saddled with an unreliable drive until Samsung addresses the situation.
Another user for a passing fancy forum said he contacted Samsung and was told it’s not a widespread issue, orgasm is not so difficult to seek out other complaints, including ones posted to Samsung’s own message boards.
“A few days ago, I updated the firmware of my 960 Pro 1TB to version 3B6QCXP7 (using Magician 5.1), it’s just a crap! The performance is worse than before, many times Windows 10 freezes for several seconds and then is constantly work. Cleaning it once a everything—unplugging the disk on the laptop (Alienware 17r4), clearing the CMOS, plus deleting the partitions and reinstalling everything again,” Samsung forum member OGUIGNANT wrote.
Another user said he’s having identical issue on his Dell XPS 9560 laptop. But without doubt another said he will trigger a freeze through scanning for viruses on his PC. He’s also not able to backup his drive with Acronis anymore, as which also causes his 960 Pro to freeze together with the new firmware.
Samsung SSDs are better known for their reliability and also gratifaction, however this proves that every companies could make mistakes. Essentially, wait for an new firmware release before updating, and in some cases then let others check it out first.